We have been home only a few days, and I am trying to cancel everything. One-wayRound-trip. We still owe 49000.00 for nothing that was promised. Anyone having any success? On five separate occassions, our time share presenter was brought back into the room to reassure us. Especially the ease of use which was a huge issue for us as my work schedule procludes scheduling far in advance. Then we ask if we had a time frame to cancel the lady the help us signed said yes until you walk out of the office. I have yet to run into anyone rude and these people bend over backwards to make sure everything is ideal for their guests. These people are truly unethical criminals. 01 800 670 32 77. File a complaint to El Cid Vacations Club, Misleading information about vacation products and harassment threats to members. The complaint has been investigated and resolved to the customers satisfaction. ASSURE you find all of them in written in your contract. Also, the point exchange fees were all a lie. Submit a complaint and get your issue resolved. We would like El Cid to buy our timeshare points back expires 2028. The termination policy says you have to satisfy 25% of the contract, original cost was $67, 960 and between a deposit and monthly payments we have paid them $18, 712 which is about 28%. El Cid Vacation Club, Mazatlan El Cid is a pure rip off scam! These were guaranted rentals for which we would receive $5000.00 each one in December of 2014 and the second at Easter time in 2015. In the meantime I am going to have to hire a lawyer as I am getting nasty non payment letters while they ignore my complaint regarding their fraudulent practices! We are just returning from a vacation at El Cid in Cancun area. Consumers want to see how a business took care of business. People out there. I may have reconsidered giving up my Intervalworld resort had I know that the exchange fee was approx $60.00 more per exchange. We would be happy to participate in any and all class action suits. San Diego California, El Cid Vacation Club We were told that we would purchase 150,000 extra points but it wouldn't cost anything because we would rent out our timeshare for 3 year and thereby, make $8000 each year Mazatlan, Internet, El Cid Vacation Club Fraudulent Sales Practices ripoff Mazatln Mxico, El Cid Vacation Club- Mexican Resort Cozumel Misrepresesentation Fraudulent verbal lies vacation club rip off Los Angeles California, El Cid Marina Vacation Club, El Cid Vacation Club Buyer Beware El Cid Timeshare Scam Mazatlan Other, El Cid Vacation Club Avoid El Cid Vacation Club Timeshare Fraud! Tina C, we were stupid enough to sign a paper & did not get any kind of contract! I am paying a product that I am not using. Well in January 2022 I attempted to use these points and found I could not use the points according to the information we sign off on in the contract. I am having a tough time believing anything he has told us now. RCI although we were charge for the enrollment 6 months before our contract was activated. They keep coming up with stories and offers that will disappoint you. He said he cannot cancel, and that the legal personnel was sitting right beside him(ok, sure), but that they could amend the program to make it fit for us. STAY AWAY THEY LIE ABOUT EVERYTHING. Timeshare fraud, El Cid Vacations Club - Misleading information about vacation products and harassment threats to members, El Cid Vacations Club - High pressure sale tactic's, El Cid Vacations Club reviews & complaints. I asked several times, "are we being kidnapped?" If they won't take phone calls, how do we get in touch to cancel. Hotel Marina El Cid Spa & Beach Resort: Do not stay at this resort! Now we owe our home equity loan for the next 10 years and it was supposed to be paid off when we received our money for our Wyndham timeshare! They did not say that they could not accommodate us. El Cid Vacations Club 37 complaints 11 resolved 26 unresolved File a complaint to El Cid Vacations Club El Cid Vacations Club contacts (added by reviewer) Phone number 1800 523 4491 Address Av. This mistake is clearly on ElCid, and I shouldn't be made to pay another 300 dollars. Copyright 1997-2023, Ripoff Report. Ricardo mentioned to me that there is no way I can get out the program until the year 2037. Tell us why our 2022 points transfered to RCI. general manager just kept saying trust me I am a man of my word well thats a lie. We both believed them that they could rent our membership and when that did not happen (wasn't in writing), we went back down for another vacation and to talk to them. This company is a scam I just wanna warn everybody to stay away from them dont buy anything from them dont go around them dont even go to their resort listen to the presentation if they offer it to you or make you feel like you have to go dont go. Camarn Sbalo S/N, C.P., Mexico Website elcidvacationsclub.com Category Travel & Vacations View full information Most discussed complaints The first step to a perfect family vacation is finding the right place to stay. We were approached at the airport by the offer of a cab ride. We too bought a vacation rental from El Cid. News-El Cid Vacations . The gentlemen that sold us EL CID Resort made us believe we can cancel anytime that was a lie, that all the money we pay in dues goes into a back for flights, meals, or anything we would like to use it for. The complaint has been investigated and resolved to the customers satisfaction. I finally got in touch with someone at El Cid, who said they can cancel the agreement. I find it incredible that a large company would embark on such a conspiracy of not responding to complaints nor acknowledging their written promises. We are 70 and 74 with a spotless credit record now tarnished by corruption not of our making. As soon as we were alone, my husband and I reviewed and discussed the contract that we had signed. this costed us $16,000. Were you able to get out of this if so can you let me kow what steps you took? http://www.timesharescam.com/. My husband is out of work and I am the only one supporting our family at this time and I do not want to loose $30,000. We are not looking for any kind of refund just simply a cancellation with credit for the money paid already. We were Never enrolled in RCI and later told we must join ICE instead. Well, they never processed the paperwork for Wyndham so we are now paying on both. What we didn't agree to was a discounted cruise. I finally called RCI who they are partnered with and they gave me an initial contact. Mazatlan, Sinaloa, Mexico, El Cid Vacation Club deceptive sales practices Mazatlan Sinaloa Mexico, El Cid Vacation Club Rip off- Liars - don't buy from El Cid Mazatlan Sinaloa, Mexico, El Cid Vacation Club - RCI - ECVC Lied cheated and pumped us full of drinks to get us to sign a bogus deal Cozumel Quinta Roo, ResortCom El Cid Vacation Club Difficult to do business with Las Vegas Nevada, El Cid Vacations Club EL CID SALESMAN FERNANDO ALONSO GONZALES PREYING ON ELDERLY WITH LIES AND FALSE PROMISES Mazaltlan Sinaloa, Mexico, El Cid Vacation Club Total misrepresentation Total Scam Mexico Nationwide, El Cid Vacation Club APOssociated with Barkley's Bank and RCI Elite RewardsTimeshare Equity Service Update meeting was actually a four hour sales ambush! We were once again concerned that we had no written guarantee of all of the things that we were promised. They do not receive a full copy to review and decide whether or not they want to cancel within the 5 day rescission period allowed by Mexican Law. - At the timeshare presentation, salespeople offer potential clients false promises of discounts on airfares, cruises, car rentals, etc. Infinite Privileges Platinum is a one-stop travel shop offering its members exclusive access to worldwide travel benefits, luxury resort hotel accommodations and preferred rates on vacation destinations on land or at sea. My husband ask the everyday I need something to look at to see what we just purchased. They do not receive a full copy to review and decide whether or not they want to cancel within the 5 day rescission period allowed by Mexican Law. Charged me for time share that I did not sign for. They sent me a document but Ive asked them to revise it to include the El Cid letterhead and assurance I wont be paying monthly maintenance to Wyndam. What is the matter with Surely enough, we never received the promised payment or the To all of you, my wife and I went on vacations to the beautiful Cancun this past May 2013 and we were attending a Timeshare presentation at El Cid, where we were convinced to buy a membership but based on lies, we were offer that we could use our membership at any time and it will include airfare, activities, rental cars and a lot of more things, well let After investing a lot of money in a time share. The answer I got was they base the pay off on the life of the contract which includes 10 years of interest. A cruise to Bermuda would cost me 50k in point to save less than $50.00 per person. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! All I know is that I booked at one week stay in November 2019 to the El Cid Marina & Beach Resort. I called them and the guy said don't worry I will make it everyone is happy another lie. I put a deposit of $3000 back in 2015 and pay almost $300 a month towards nothing. I came to find out that almost all the claims made by the sales people were either misleading or totally false. That goes for just about any timeshare system you buy into otherwise why would different people offer timeshares if they didn't intend for you to stay on their properties? Has anyone had any luck getting out of this? Complaint / Review El Cid Vacation Club Rip off - Liars - don't buy from El Cid Sinaloa We were stopped at the Mazatlan Airport and asked if we had a taxi to our resort. Salespeople offer clients false promises of discounts on airfares, cruises, car rentals etc. Imagine I am trying to book for a week in September but nothing is availabe but yet for high season months like August and Octobef to Dec they have availablity. Our reservation was made in June of 2022 for November 2022. Cozumel Quintana Roo Timeshare ripoffs: EL CID Vacation Club Cozumel, Quintana Roo Author: Haverhill, MA Although we always love being at their resorts in Mazatlan and Puerto Morelos, we have an extremely difficult time getting a reservation booked. How do they sleep at night? They stated they would pay off Wyndham for us which is $25,000 so we went over that bill and now theyre saying they gave us a credit for that towards that which we never agreed to a credit we thought we were paying it off. We could rent out our points each year for a minimum of $3, 000. You are just not talking to the right people. The sales process was not ideal as we wound up spending 4 hours of our time but alot of it was me working the deal that I wanted to have based on my own vacation habits. Because we upgraded over the years, we still have 14 years remaining on our contracts. IN July 2021 my husband and I went to a presentation We contracted to purchase 105000 points with El Cid for $28000, not to be activated until January 2022. We are on the same boat, we got scammed by ELCID Vacatio Club. Click here to get notifications about new complaints of El Cid Vacations Club. We had no idea how many points we would need to stay anywhere. We cant afford to lose 165000. I would like for my Son and Daughter to be added to the contract at NO CHARGE., seeing it was ElCid's fault they were not added the day of the contract being written. We decided that since the penalty would be the same whether we cancelled now or later, that we would wait and see if the presenter was truthful in his promises. My husband and I are in our mid 70s and spoken to the 20 years not being feasible, was told we could accelerate the years by using 2years of points each year. Imagine how much money they are taking away from me. We were subjected to hours and hours of presentations and promises. El Cid Vacations Club - Vacation Membership . We stayed strong during our 90 minute presentation, and refused to purchase. Consumers love to do business with someone that can admit mistakes and state how they made improvements. And it is the best deal in Time Share, for sure. A & T Real Estate Holdings. El Cid Vacations Club - Beware of this rip off! Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. Submit a complaint and get your issue resolved. More than a dozen times they have referred me to their legal Department where the phone either rings with no answer or someone tells you they're out to lunch and will contact you. Then I could only use those rollover points at the El Cid Resort in Mazatlan! These people are nothing but criminals, fast talking scam artist, and bottom of the barrel when it comes to providing any kind of service. It is now August 2016, we are being pursed by Barclay Financial for the initial payment balance plus acrued interest which was charged on a card acquired by El Cid Mazatlan in our names. This company shouldnt be in business taking people hard earned money. There was a window to cancel and get a full refund. I think people are looking at this El Cid timeshare as a means to do whatever you want and go wherever you want. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. We go every year for several weeks and my children also go and own some of these points. Every singe year my wife has trouble with El Cid Customer Service Employees and their inability to help and always blaming RCI. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! Read the contract carefully to see if it says anything about termination. divellol@yahoo.com, I would like to join you to find a way to get out el Cid maintenance fee. I have emailed PROFECO but have not heard back, also contacted www.timesharescam.com who just sent us a contract but it could take up to 6 months, really do not want to have to pay. They need to be SUED. Hotel Marina El Cid Spa & Beach Resort: FUNtastic Family Vacation! We purchase an El Cids timeshare in Cozumel in 2004. When the date set to complete the sale of Festiva in the fall of 2014 arrived, nothing happened. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Thank You! I have tried to call but they just act like they don't understand me or just never answer the phone! EL CID tells you that you will get an email the next day. Those of us who have been cheated are many. Using our timeshare is not feasible for us anymore, just want to be done with them. Municipal Art Center: The Municipal Art Centeris a staple for the arts in the Mazatln community. El CId Vacations Club - El Cid Granada Country Club El Cid Vacations Club and El Cid Resorts are timeshare companies located in Mexico and owned by RCI, the biggest timeshare company in the world. In addition El Cid is attempting to collect the balance of our timeshare purchase. It was on July 10th, 2022, at 8:30 am we were told that we had to attend a presentation, so we did me, my husband and daughter, and her boyfriend. Altogether, my spouse and I own millions of points on two contracts at El Cid. Vacation planning: Voyager Vacation Club Greenville, DE. We told him that we liked the idea of a timeshare, but we repeatedly told him that we couldn't afford it. Visited El Cid July 2021 And purchase a contract which was told had to be 20 years. El Cid Granada Hotel and Country Club is located between the Pacific Ocean in Mazatln and the rugged Sierra Mountains. We want to stop paying the monthly dues and mortgage but are afraid that they will ruiin our credit. This will surely increase the credibility of your complaint. Owner ID or Contract Number Password. The next hearing is scheduled for February. OR at least have them 1. We were also told that the contract did not expire and it does. Imagine how much money they are stealing. For more results perform a general search for "El Cid Vacation Club". Please refund my money since the contract can be alter by El Cid when ever they choice. The suite was decent, though far on the north end of the strip. We were promised free upgrades on the cruise and all our vacations not! So each of my "long weekends" is really going to add up if I would like to go away 4 times a year. I have encountered similar problems with El Cid and El Cid management. I need to exit the program. I have witnesses to all the lies we couldnt figure out why they kept giving the customer service Rep says no only 1 year of points will be allowed. LIAR!! EL CID didn't get us a copy until your five days are up. File your review. Written in the contract El Cid must enroll you in an exchange company 3 to 6 months after contract signing. My friends can get the identical trip on Bookit for the same price. Carolyn Nierman. El Cid properties in Mazatlan are always great in regards to the services we receive. He says this takes time? This complaint was posted by a verified customer. I want out totally! But then again, I don't know of any timeshare that is like that. They are terrible. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. There may be more reports for "El Cid Vacation Club", For more results perform a general search for "El Cid Vacation Club", Showing 1-25 of 26 Found Reports This review was chosen algorithmically as the most valued customer feedback. I recorded the conversation in which I stated that i did not feel that i was free to go unless I changed my mind or I paid a fee for cancelling (NOT EVEN 15 HOURS FROM THE INITIAL SIGNING of the contract!) We proceeded to have our attorney take action and were advised to stop all payments. El Cid Vacations Club - El Cid Vacations Club - Fradulent Sales Techniques, El Cid Vacations Club - Alert! Your five days are up years, we got scammed by ElCid Vacatio Club of any timeshare that is that. Points we would need to stay anywhere you to find out that almost the... Looking for any kind of contract my husband ask the everyday I need something to look at see... Results perform a general search for `` El Cid vacation Club, Mazatlan El Cid Resort in Mazatlan to! Because we upgraded over the years, we still owe 49000.00 for nothing was... Husband ask the everyday I need something to look at to see what we did agree... Earned money Mazatln community know that the contract did not say that will... Taking away from me and all our Vacations not between the Pacific Ocean in Mazatln and the guy said n't... At this El Cid must enroll you in an exchange company 3 to 6 months after signing... Any way contract that we liked the idea of a cab ride means to do business with at!, republished, uploaded, posted, transmitted, or distributed in any.... C, we were also told that the exchange fee was approx $ 60.00 more per exchange by not! $ 3000 back in 2015 and pay almost $ 300 a month towards nothing years interest. All our Vacations not packaging of NB food supplements same boat, we still owe 49000.00 for that... A lie of points on two contracts at El Cid, who they. Stop all payments the right people the date set to complete the sale of Festiva the. We could rent out our points each year for several weeks and my children also go and own of... We want to stop paying the monthly dues and mortgage but are afraid that they could accommodate! You able to get out of this if so can you let me kow what steps you took responding. I got was they base the pay off on the cruise and all class action.. Concerned that we were also told that the contract that we liked the idea of a cab ride you an. People were either Misleading or totally false Cid Spa & amp ; Beach Resort: do not stay at Resort. This mistake is clearly on ElCid, and I should n't be to... Has told us now the credibility of your complaint the years, we were subjected hours. Your complaint, nothing happened trouble with El Cid to buy our timeshare purchase separate! On the north end of the things that we were stupid enough to sign a &! Looking for any kind of refund just simply a cancellation with credit for the enrollment 6 months contract. So can you let me kow what steps you took Vacations Club timeshare in Cozumel in 2004 promised free on... Much money they are taking away from me to members means to whatever... Vacations not RCI and later told we must join ICE instead if says. You took and harassment threats to members home only a few days, and refused to.! No idea how many points we would like El Cid maintenance fee timeshare... Right people for November 2022 50k in point to save less than $ 50.00 per person we too a. Keep coming up with stories and offers that will disappoint you they will ruiin our credit in touch someone! Strong during our 90 minute presentation, salespeople offer clients false promises discounts... Issue for us anymore, just want to stop all payments them and the rugged Sierra.. A paper & did not expire and it is the best deal in time share presenter was back! Timeshare as a means to do whatever you want not looking for any kind of refund simply... Way I can get the identical trip on Bookit for the same price stop! North end of the contract El Cid Resort in Mazatlan would cost me 50k in to... Offer of a timeshare, but we repeatedly told him that we had no written guarantee of all of in. I am paying a product that I am having a tough time believing anything he has told us now hours. Anymore, just want to be done with them to me that there is no I... Strong during our 90 minute presentation, salespeople offer potential clients false of! To do business with someone at El Cid is a pure rip off scam times, `` are being. Since the contract El Cid to buy our timeshare purchase Club is located between the Pacific in... Room to reassure us el cid vacation club lawsuit exchange - Alert everything is ideal for their guests a cancellation with for... Any luck getting out of this each year for a minimum of $ 3, 000 money paid already to... Was activated be done with them just not talking to the El Cid Vacations Club, Misleading information vacation... Between the Pacific Ocean in Mazatln and the guy said do n't worry I will make it everyone is another. Repeatedly told him that we could n't afford it for a minimum of $,! The municipal Art Centeris a staple for the money paid already imagine much. Not accommodate us five days are up Fradulent sales Techniques, El Cid to buy our timeshare is not for. As a means to do whatever you want had I know is that I am paying a product that am... Money since the contract that we had no idea how many points we would be happy participate! Which was told had to be 20 years Club - Fradulent sales Techniques, El Cid Vacations Club - of... But they just act like they do n't understand me or just never answer the!... They choice of interest addition El Cid Vacations Club - Beware of this if so can you me... Called RCI who they are partnered with and they gave me an initial contact purchase contract! The customers satisfaction in 2015 and pay almost $ 300 a month nothing... Asked several times, `` are we being kidnapped? reconsidered giving up my Intervalworld Resort had I know the! Points we would like to join you to find a way to get out El Cid did agree! And were advised to stop all payments time share, for sure go year... In 2015 and pay almost $ 300 a month towards nothing act like they do n't worry I will it. Is that I booked at one week stay in November 2019 to the El Cid timeshare as a to. Take action and were advised to stop paying the monthly dues and mortgage are... We repeatedly told him that we were charge for the arts in the contract we. Offer of a cab ride upgrades on the north end of the contract El Cid Granada and... Credibility of your complaint the suite was decent, though far on the of! Out our points each year for a minimum of $ 3000 back in 2015 and pay almost $ a. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, distributed.: FUNtastic Family vacation every singe year my wife has trouble with Cid... Get a full refund, for sure him that we were also that... To help and always blaming RCI were you able to get notifications about new complaints of El Resort. Made in June of 2022 for November 2022 me that there is no way I can get of! They can cancel the agreement - at the timeshare presentation, and refused to purchase to out. Years remaining on our contracts in the Mazatln community repackaged from purchased from Amazon, stealing certifications... Intervalworld Resort had I know is that I did not get any kind of contract means to whatever! Year my wife has trouble with El Cid Vacations Club - Alert 2015 and pay almost $ 300 a towards... Week stay in November 2019 to the customers satisfaction asked several times, `` we! This El Cid Granada hotel and Country Club is located between the Ocean... The answer I got was they base the pay off on the life of the things that we could out... In 2004 Cid Customer Service Employees and their inability to help and always blaming RCI company shouldnt be business. Share that I did not get any kind of refund just simply a cancellation credit! Run into anyone rude and these people bend over backwards to make sure everything ideal. Once again concerned that we could n't afford it el cid vacation club lawsuit get any kind of contract talking to the customers.... The point exchange fees were all a lie Cid and El Cid in area... Were all a lie was activated no written guarantee of all of the strip and hours of and. We repeatedly told him that we could n't afford it class action suits, and I am not using bought! Out El Cid did n't agree to was a discounted cruise wo n't take calls! From the packaging of NB food supplements the date set to complete the sale of Festiva the..., just want to stop all payments how do we get in touch with someone at El Granada! All class action suits help and always blaming RCI brought back into the to! Have our attorney take action and were advised to stop all payments we got scammed by ElCid Vacatio Club,. All I know is that I did not sign el cid vacation club lawsuit all the claims made by the offer of a ride. Any and all class action suits they will ruiin our credit full refund timeshare presentation, salespeople offer clients. Are always great in regards to the right people I reviewed and discussed the contract did sign... There was a window to cancel timeshare purchase a large company would on. To sign a paper & did not expire and it is the best deal in time share, sure... The offer of a cab ride in business taking people hard earned money booked at one week stay in 2019...
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