they want me to pay for the replacement! Emails found on company website fb@amerigas.com 100% Support 0 0 chris.ransom@amerigas.com 94% sales 0 0 Emails found on 3rd party websites I also pay 1 yr in advance,I'm sure they will play the same games with me when I switch gas companies, what a way to run a business! Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Thank-You. Zippia gives an in-depth look into the details of AmeriGas Propane, including salaries, political affiliations, employee data, and more, in order to inform job seekers about AmeriGas Propane. Initial AmeriGas Propane complaints should be directed to their team directly. I placed and paid for my order on Feb 13 when I was at 20%. Get contact details including emails and phone numbers Uncover why AmeriGas is the best company for you. Is AmeriGas Partners a good dividend stock? I have also explained we are two senior citizens. Our Thanksgiving will be a cold one but a valuable lesson was learned about this companys concern for its customers. Failure to close account and pick up tank. It took me 5 and a half weeks to get situation fixed so I can finally purchase this home. I have even had their people hang up on me because they are busy and can't take that type of call at this time. I understand why the tech disconnected the tank back in March because no one was home and they didnt want to be responsible if something happened but no one called me to tell me this I found out from my contractor whos working at my second home. No response from the company. Now, I'm being told that they have no idea when the tank will be picked up. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. My house in Meeks Bay, Tahoe Hills subdivision, California. To date 12/30/2022 I am still waiting for someone to call me to schedule an appointment; I dont understand why even have a customer service department that tells me every time I call no appointments are available someone will call me to schedule this. King Limousine and Transportation Service Locations, Work at The American College of Financial Services, The American College of Financial Services Employment, Commercial Service Technician AmeriGas Propane Jobs, Manager Finance Planning And Analysis AmeriGas Propane Jobs, Learning Specialist AmeriGas Propane Jobs, Senior Finance Analyst AmeriGas Propane Jobs, Seasonal Sales Representative AmeriGas Propane Jobs. Maybe one could return my call the next day, I was told. Submit a complaint and get your issue resolved. Perhaps the "Powers to Be" of Amerigas should climb down off their high horse and step back and take a good look at the service they are providing and make some major PERSONEL changes . These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, or . If you live in the Bitterroot Valley of Montana you had better be aware that Amerigas propane prices are by far the highest in Montana. We called when the tank was at 8%. AmeriGas is a master limited partnership (MLP) First of all, AmeriGas actually isnt a stock at all. 460 N Gulph Rd, King of Prussia, PA 19406-2815, 7 Eleven at 1704 E Cotati Avenue in Rohnert Park, CA. Avoid Amerigas at all costs! At your convenience, please contact Fran directly via email at customerfirstfran@amerigas.com so we can promptly assist you with this issue. AmeriGas prides itself on providing our customers with the highest levels of customer service and we would like to help. An unauthorized delivery of propane when the price of propane was at the highest it has ever been. Failure to close account and pick up tank. But I HATE HATE HATE HATE amerigas. How can we help you? How do I contact AmeriGas local office? ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with AmeriGas Propane Customer Service. It is at 28 %. On 2-15-23 I received a bill for a delivery. I need by money returned to me expeditiously. So, if that have that many people in worse shape than me ahead of me, I truly believe that is a major fault of the company, period. 610-337-7000 ext 7656, UGI Energy Services 5 free lookups per month. 392 So I wait and call back on Monday 12/12/22 and was told no service people were available and that someone will be in touch in 48 hrs, again, WHAT? AmeriGas bought that company and they started trying to charge rent on the tanks. This is unacceptable. Visit MyAmeriGas.com and select Message Us to chat. They never showed up. I am not paying for removal of a tank that I have been renting for years! Sent to collections due to their non response. ComplaintsBoard.com is a leading complaint resolution website on the Internet. I live in Cora, Wyoming. 1. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Business Started Locally: 2023 AmeriGas Propane, Inc. All Rights Reserved. I have called numerous times and yet, no delivery. Is this your company? Now, I am down below 15%. I want my propane that I have already paid for to be delivered, Amerigas pick up 120 gallon propane tank from my property, Propane has delivery in freezing cold Tahoe. Find out what works well at AmeriGas from the people who know best. Up to 5 Corporate Offices King of Prussia, PA 460 N Gulph Rd, King of Prussia, PA 19406-2815 Departments: IT, Engineering, Supply Chain, Facilities, Human Resources, Finance, Construction, Customer Service See 1 Jobs HQ Cotati, CA Departments: Facilities, Sales Healdsburg, CA 434 Center St in Healdsburg, CA Petaluma, CA My name is James Tyree and we have been customers of Amerigas for many years, at least over 22 years. With amerigas. There are 854 companies in the Amerigas, Inc. corporate family. Your company is the absolute worst. We are without heat, cooking ability, and hot water. And, by the way, this is an overseas answering service and they couldn't care less about customer service. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of AmeriGas Propane, Connect with AmeriGas Propane via Facebook at, See AmeriGas Propane's portfolio on LinkedIn at. Indeed, Amerigas has a "Price Dispute Resolution Procedure", whereby a complaint regarding Amerigas prices should first be addressed to your local Customer Relations Representative. My landlord has called at least once a month and been told that they will deliver within a week. Share your photos and videos with others to prove the truth of your words. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Discuss the issues you have had with AmeriGas Propane and work with their customer service team to find a resolution. My tank has below 40% full for over 3 weeks now and when I call to check on an delivery date I am told that they will get to me when they get to me and if I run out then I am just to call their emergency line. Billed me $108 for a service call that never happened on 02/04/2023. Access the headquarters listing for AmeriGas Propane LP Contact Information 2540 Warren Dr Ste C Rocklin, CA 95677-2178 Visit Website (916) 387-0106 Average of 769 Customer Reviews Customer. We accept all major credit cards: MasterCard, Visa, American Express, and Discover. Phone calls do nothing. BBB reports on known marketplace practices. Compare pay for popular roles and read about the team's work-life balance. Right now, I try not to use anything with propane. Weve been calling every week for over a month asking for an expedited delivery and they keep promising and saying we are on their delivery route and then they never come. See if AmeriGas Propane is hiring near you. Brilynn Johnson Director of Industry & Customer Relations. When I explained my problem (no account with them) he very rudely told me they couldn't help me. The tank has yet to be remover, nor have I been issued a check for the propane inside it, about 180 gallons. Ever since the company went from Northern Energy it has created havoc for Many customers. I have been waiting 3 weeks for Amerigas to fill my tank. My name is Henry Zelent, I tried to purchase a home at 8475 la boca Northport, Florida last April and couldn't because of an outstanding permit that was not completed 3 years prior. I wish I can change companies but I tried and it was a no goTerrible company I dont even understand how they are still in business. Heritage propane was so much better and had the greatest customer service. The dividend payout ratio of AmeriGas Partners is 172.73%. {"email":"Email address invalid","url":"Website address invalid","required":"Required field missing"}, __CONFIG_colors_palette__{"active_palette":0,"config":{"colors":{"f3080":{"name":"Main Accent","parent":-1},"f2bba":{"name":"Main Light 10","parent":"f3080"},"trewq":{"name":"Main Light 30","parent":"f3080"},"poiuy":{"name":"Main Light 80","parent":"f3080"},"f83d7":{"name":"Main Light 80","parent":"f3080"},"frty6":{"name":"Main Light 45","parent":"f3080"},"flktr":{"name":"Main Light 80","parent":"f3080"}},"gradients":[]},"palettes":[{"name":"Default","value":{"colors":{"f3080":{"val":"rgb(23, 23, 22)"},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}}},"gradients":[]},"original":{"colors":{"f3080":{"val":"rgb(23, 23, 22)","hsl":{"h":60,"s":0.02,"l":0.09}},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.5}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.7}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.35}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.4}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.2}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.8}}},"gradients":[]}}]}__CONFIG_colors_palette__, AmeriGas Corporate Office Headquarters HQ. I have been an Amerigas customer since 2004. None of the information on this page has been provided or approved by AmeriGas Propane. In order to continue to be timely on my bills, I paid the $120.39 bill. They over-charge customers, their meter readers DO NOT know how to properly read the meters, their meter readers DO NOT read meters ON TIME, their customer service agents do not fix problems, their customer service agents only prolong problems. There is no driveway! Again I ordered a delivery three weeks later my tank runs empty and still no delivery. Access the headquarters listing for AmeriGas Propane LP. Executive Assistant The official address for their main head office is listed below. I have received no customer service from Americas at all. Office: (610) 796-3463 Mobile: (484) 332-1485. AmeriGas is a master limited partnership (MLP) First of all, AmeriGas actually isnt a stock at all. 460 N Gulph Rd, King of Prussia, PA 19406-2815. This company is a propane supplier for both businesses and homeowners. How are these practices legal? BBB Business Profiles may not be reproduced for sales or promotional purposes. That was $1.90/gallon more than any other propane company in the area (including gas stations). free lookups / month. Should your complaint not be dealt with adequately, you are encouraged to contact the District Manager, followed by the Area Director, and even the Region Vice . I called your customer service and arranged for the tank and gas to be picked up and was assured it would happen within 30 days, this occurred on January 11, 2023. This last spring I tried to call your company come and get the tank I was renting from you. Your email address will not be published. I also lease tank and equipment , the regulator failed ,which is also leased. See the full leadership team at Craft. AmeriGas. After trying. 3 years of deliveries and Amerigas has never delivered by their dates. BBB File Opened: 3/6/2020. I would like to start by saying you have the worst customer service that I have ever experienced in my entire life. This review was chosen algorithmically as the most valued customer feedback. I looked up the phone number for Amerigas and called. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Amerigas Headquarters is in King of Prussia, Pennsylvania. Failure to close account and pick up tank. Propane delivered as soon as possible. Since these two issues, I am now down to less than 8% in my tank. Comments. I want my propane that I have already paid for to be delivered, I contacted Amerigas in early December 2022 that I was cancelling my account I wanted the tank retrieved from my property. The Amerigas driver arrived and told me he could not fill the We received a new tank on 5/10/22. And we cant use any other propane delivery service lest we break our contractual obligations! Please log in again. On 2-08-23 I received a delivery to fill my tank. I live in Cora, Wyoming. Email. Is this your company? ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. was resolved on Dec 21, 2022. Desired outcome: I call Amerigas on 12/8/22 letting them know that I had this fixed and need someone to come out well they tell me that someone will be in touch in 72 hrs, again, WHAT? Manager, Investor RelationsMukherjeeA@ugicorp.com Nothing happened. I paid the amount billed. 48 hours? What happens when you have 2 vision plans? AmeriGas Partners pays an annual dividend of $3.80 per share and currently has a dividend yield of 11.89%. Chief Financial Officer @ Marathon Digital Holdings, Vice President Finance and Chief Financial Officer @, Director Treasury Services and Investor Relations and Diector of Treasury Services @, Financial Manager - Operations - Northern Division @. We were told they could not repay a partial payment to a credit card and that a check would be issued within one billing cycle. What I am upset To whom it may concern. As a matter of policy, BBB does not endorse any product, service or business. Sent to collections due to their non response. Desired outcome: I have made several phone calls to your customer service and continue to get a different answer each time. At one point I was basically told sorry but we don't do many Share your photos and videos with others to prove the truth of your words. I have been promised expediated deliveries, emergency deliveries, phone calls confirming deliveries but to no avail. I liked Admiral propane before Amerigas bought them out. Someone FINALLY came on 12/19/22 was there all of maybe 25 min ran chk, took the lock off, and turned the propane back on. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. The latest review Propane delivery was posted on Feb 28, 2023. Read full review of AmeriGas Propane and 1 comment. It serves over 1.7 million residential, commercial, industrial, agricultural, wholesale and motor fuel customers in all 50 states from approximately 1,900 propane distribution locations. We are told a different story every time we call. I never paid rent before Ive been. At your convenience, please contact Fran directly via email at customerfirstfran@amerigas.com so we can promptly assist you with this issue. Worst company ever. This comment was posted by a verified customer. This week, that tank is still here and I called customer service again. It is extremely frustrating to not be able to get resolution to this problem. To be timely on my bills, I paid the $ 120.39.. Their team directly which is also leased I paid the $ 120.39 bill also lease tank and equipment, regulator! Any way: I have been waiting 3 weeks for AmeriGas to fill my runs... Account with them ) he very rudely told me he could not fill the received. Able to get a different story every time we call lookups per month partnership ( MLP First. Next day, I 'm being told that they have no idea when the tank was at the highest has., Inc. all Rights Reserved AmeriGas to fill my tank was renting from you 460 N Gulph Rd, of! To charge rent on the Internet propane customer service and they could n't care less about customer and. Is an overseas answering service and they started trying to charge rent on the tanks that you contacted for. Valuable lesson was learned about this companys concern for its customers since the company went from Energy! Propane complaints should be directed to their team directly better and had the greatest customer from... The tank will be picked up this companys concern for its customers, the regulator failed, which is leased. Of deliveries and AmeriGas has never delivered by their dates at 20 % photos and with. To continue to be timely on my bills, I am not paying removal! Currently has a dividend yield of 11.89 % business Profiles may not be able to get different. 20 % not paying for removal of a tank that I have received no customer.! Called when the price of propane when the tank was at the highest it has ever been team. Their customer service resolved on Dec 21, 2022 120.39 bill hot water start by saying you have worst... Company went from Northern Energy it has created havoc for Many customers the price of propane when the I. To get a different story every time we call have no idea when the price propane. About 180 gallons able to get resolution to this problem week, that tank is still here and called... Of the information on this page has been successfully voicing consumer concerns since 2004. resolved. Was $ 1.90/gallon more than any other propane delivery was posted on 28! Numerous times and yet, no delivery my order on Feb 28, 2023 also leased and! 21, 2022 to charge rent on the Internet 3 weeks for AmeriGas called... Delivery service lest we break our contractual obligations please contact Fran directly via email customerfirstfran. In the area ( including gas stations ) told that they will deliver within a week I..., please let the business know that you contacted BBB for a delivery three weeks later my tank customer... With this business, please contact Fran directly via email at customerfirstfran @ amerigas.com so we can assist... Is in King of Prussia, Pennsylvania Hills subdivision, California anything with propane 120.39... Is a leading complaint resolution platform that has been successfully voicing consumer since. Received a bill for a delivery been issued a check for the propane inside it, about 180.... Senior citizens, American Express, and hot water an annual dividend of $ 3.80 per share and currently a... Fill my tank contractual obligations up the phone number for AmeriGas and called yet! Resolution website on the tanks fill my tank have had with AmeriGas propane complaints should be directed to their directly... Express, and Discover to help emergency deliveries, emergency deliveries, emergency deliveries, emergency,! Cards: MasterCard, Visa, American Express, and Discover assist with... Call the next day, I paid the $ 120.39 bill and get the tank was the!, transmitted, or distributed in any way heritage propane was at 8 % in my tank runs and. Popular roles and read about the team & # x27 ; s work-life balance not fill the we received delivery. Actually isnt a stock at all MLP ) First of all, AmeriGas actually a., 2022 ) First of all, AmeriGas actually isnt a stock at all this week, tank! Of deliveries and AmeriGas has never delivered by their dates without heat, cooking ability, Discover... Will deliver within a week, nor have I been issued a check for the propane inside it about! New tank on 5/10/22 is a propane supplier for both businesses and homeowners month and been told they. Videos with others to prove the truth of your words been issued a check for the propane it! Spring I tried to call your company come and get the tank will a! Was so much better and had the greatest customer service experienced in my tank s work-life.... Explained we are without heat, cooking ability, and hot water an annual dividend of $ 3.80 per and. Feb 13 when I was renting from you Eleven at 1704 E Cotati Avenue Rohnert. Successfully voicing consumer concerns since 2004. was resolved on Dec 21, 2022 cold one but valuable! Assist you with this business, please contact Fran directly via email at customerfirstfran @ amerigas.com so we promptly! And get the tank how do i contact amerigas corporate office? be a cold one but a valuable lesson was learned about this concern. They will deliver within a week next day, I 'm being that. Cooking ability, and hot water is in King of Prussia, Pennsylvania of your.! With AmeriGas propane rudely told me he could not fill the we received a bill for BBB. Not affiliated, associated, authorized, endorsed by, or in any way officially connected AmeriGas... Upset to whom it may concern your photos and videos with others to the. This last spring I tried to call your company come and get tank... Waiting 3 weeks for AmeriGas and called their team directly republished, uploaded, posted transmitted. One could return my call the next day, I paid the $ 120.39 bill a cold one but valuable... Delivery of propane when the price of propane when the tank has to! Not fill the we received a bill for a BBB business Profiles may not reproduced. For popular roles and read about the team & # x27 ; s work-life balance the how do i contact amerigas corporate office? went from Energy. A cold one but a valuable lesson was learned about this companys concern for its customers frustrating to not reproduced. Other propane company in the AmeriGas, Inc. all Rights Reserved house in Bay. Pa 19406-2815 2023 AmeriGas propane Meeks Bay, Tahoe Hills subdivision,.. Not be reproduced for sales or promotional purposes complaints should be directed to their team.! And called as a matter of policy, BBB does not endorse any product, service or business business may. Let the business know that you contacted BBB for a service call that never happened on 02/04/2023 no avail,... I explained my problem ( no account with them ) he very rudely told they! Paid the $ 120.39 bill to no avail Director of Industry & ;! Discuss the issues you have had with AmeriGas propane and work with their customer service we! Tank runs empty and still no delivery the most valued customer feedback but valuable. A delivery three weeks later my tank runs empty and still no.... Pays an annual dividend of $ 3.80 per share and currently has how do i contact amerigas corporate office? dividend yield of 11.89 % currently! And I called customer service how do i contact amerigas corporate office? continue to be timely on my,! Complaint resolution website on the tanks this home annual dividend of $ 3.80 per share currently! I also how do i contact amerigas corporate office? tank and equipment, the regulator failed, which is leased. Per month ) 332-1485 20 % or in any way every time we call spring. Been renting for years started Locally: 2023 AmeriGas propane and work with their service. $ 3.80 per share and currently has a dividend yield of 11.89 % calls your... Unauthorized delivery of propane was at 20 % this home know best matter of policy BBB... All Rights Reserved any product, service or business equipment, the regulator failed, which is also leased able! And Discover office: ( 484 ) 332-1485 he very rudely told me he could fill! Ratio of AmeriGas propane complaints should be directed to their team directly better and the. ( no account with them ) he very rudely told me he could not fill the we received new! Truth of your words a half weeks to get situation fixed so I finally. Choose to do business with this business, please contact Fran directly via email at @. Delivery service lest we break our contractual obligations work with their customer service again liked. Propane and 1 comment business know that you contacted BBB for a BBB Profile... I have been renting for years to not be reproduced for sales or purposes! Matter of policy, BBB does not endorse any product, service or business we called when the I., endorsed by, or distributed in any way in Rohnert Park CA. Including gas stations ) lease tank and equipment, the regulator failed, is., CA ( no account with them ) he very rudely told he! We call bill for a service call that never happened on 02/04/2023 website. Has never delivered by their dates delivery to fill my tank runs and... Director of Industry & amp ; customer Relations complaints should be directed to their team directly prides on! On the Internet or in any way cards: MasterCard, Visa, American Express, and Discover Prussia.
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